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Meet the Chupi Virtual Consultants

Monday, May 31st, 2021

Our incredible Virtual Jewellery Consultants are here to help you mark life’s most important moments from the comfort of your own home. During your Virtual Appointment, our incredible consultants will answer all your questions and talk you through our heirloom rings to help you choose the right shape, metal and size.

Sophie, Virtual Jewellery Consultant

What’s your favourite thing about being a Virtual Jewellery Consultant?

That’s easy, being part of people’s love stories! As an old romantic at heart, I find myself in a very special role where I get to be part of some of the most delicate moments in people’s lives. Sometimes we are the very first person to be told about a proposal and every day we get to experience celebrating all kinds of Love with Beautiful Jewellery that will last a lifetime.

Whether it’s love for yourself, Love for your partner or an Incredible friend or family member. There is always a wonderful narrative behind the purchase of our precious Heirlooms and it’s just an honour to be one little chapter in their stories.

What’s on your Chupi wish list?

Honestly, It’s never ending. The term “Dripping in Gold” is pretty much my goal! (With a few Diamonds of course!) I am currently building my Chupi stack and the Edwardian Half Eternity Ring is a firm favourite along with the rest of the new Edwardian Collection.

Jane is also the best and worst influence as every time I put something on, there’s a swift response of “ You need that!” .. so it will be an interesting year for my finances!!

I love the idea of buying your own pieces of jewellery to mark those special moments in life and knowing that they’ll be with you for all the memories yet to make.

Tell us your favourite customer story:

It’s difficult to pick just one as we get to hear so many gorgeous stories daily, but I did have one lovely customer who was Irish, living abroad and hadn’t been able to return home for over a year due to the various lockdowns. She had received a huge promotion and wanted to mark it for herself with something really special and in the end invested in one of our gorgeous Love Is All Heirloom Rings.

This story stayed with me as I think as a woman, I love the idea of buying your own pieces of jewellery to mark those special moments in life and knowing that they’ll be with you for all the memories yet to make. Now when she looks down at it she will have a little bit of home with her and a constant reminder of her success and strength and that is something wonderful in my eyes!

Jane, Virtual Jewellery Consultant

What’s your favourite thing about being a Virtual Jewellery Consultant?

I absolutely love getting to chat to our customers from all over the world on a one to one every day. Connecting with people & their amazing stories or hearing how the sun is shining in Costa Rica on a rainy day here in Ireland always puts a smile on my face. I will also never tire from seeing the expression when a customer falls in love with their ring as they view it for the first time under our amazing high def cameras. It’s an amazing experience for them and I am so grateful to be a part of that. 

From women buying me-to-me gifts to celebrate 10 years in business to a customer shopping for a carbon neutral engagement ring for his girlfriend, everyone’s stories are so unique and special.

What’s on your Chupi wish list?

I don’t know where to start.. I’m currently waiting on a beautiful Crown of Luck for my stack and I would also love a North Star Ring for my thumb. Getting to show and admire each piece every day makes it very hard to make a decision. It’s an ongoing daily discussion between Sophie and myself!

Tell us your favourite customer story:

There’s just so many I don’t think I could ever choose one! From women buying me-to-me gifts to celebrate 10 years in business to a customer shopping for a carbon neutral engagement ring for his girlfriend, everyone’s stories are so unique and special. Getting to witness precious milestones in people’s lives and being trusted with people’s stories is such an amazing aspect of my job. Getting to help them find the perfect Chupi Heirloom to mark these moments makes it even more magical! 

Planning a proposal or a special piece for yourself? Make a virtual appointment with one of our dedicated Customer Experience Teams, who can talk you through our heirloom collections and help you find the perfect piece.

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